Risk Management & Debt Collection Agency
We Don’t Just Verify—We Safeguard.
COMPANIES THAT TRUST US
Streamline Your
Business Process..
Contact/ Call Center Solutions
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Debt Collection
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Verification & Investigations
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Document Verification
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Data Entry & Management
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Field Investigation
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Risk / Fraud Control Unit
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Transcription & Copyrighting
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Video Call Verification
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PRE - MATRIMONIAL INVESTIGATION
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Contact/ Call Center Solutions
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Debt Collection
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Verification & Investigations
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Document Verification
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Data Entry & Management
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Field Investigation
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Risk / Fraud Control Unit
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Transcription & Copyrighting
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Video Call Verification
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PRE - MATRIMONIAL INVESTIGATION
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Need Trusted Help with Debt Recovery or Call Center Support?
At Hopestone Advisory, we bring over 18 years of proven expertise in delivering high-performance call center solutions across Chandigarh, Mohali, and India. Our operations are tailored to support businesses, NBFCs, banks, and institutions with fast, compliant, and reliable debt recovery processes.
But we’re more than just a call center—we are your extended risk & verification arm.
Our service suite spans:
- Debt collection & recovery (soft, hard, NPA buckets)
- Background verification & pre-marriage investigations
- Fraud detection & risk control strategies
- Document verification & field investigations
- Financial profiling & KYC audits
We also offer customized pre- and post-lending solutions to enhance operational efficiency, minimize default risks, and increase overall profitability.
Supported by a multidisciplinary team of investigators, legal experts, and advisors, we help clients navigate challenges around regulatory compliance, cybercrime, and financial fraud. Whether you’re a lending institution, corporate, or public sector entity—we safeguard your interests and reputation with precision and care.
Share Your Needs — We’ll Handle the Rest
Meet Our Leadership Team
Dr. Varun Singla
Founder & Director
Tarun Kumar
Director
Ravinder Singh
Operations Manager
Pavinder Kumar
Manager
Naveen Prashad
Team Leader
Manoj Kumar
Team Leader
Munish Bhandari
IT Assistant Manager
Mandeep Randhawa
HR ManagerOUR SERVICES
Call Center in Chandigarh & Mohali
Hopestone provides contact solutions like call center services and IVRS for effective post-sales…
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Background Verification (BGV)
Hopestone Advisory employs 50 experts to verify customer documents through on-site visits at…
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VERIFICATION & INVESTIGATIONS
Before lending, banks conduct verifications and investigations to secure information ensuring…
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Pre - Matrimonial Investigation
Choosing a life partner is a significant decision, and ensuring you
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Outsourcing Data Entry & Management
Effective data management is key to staying competitive. Outsourcing can be smart if not core.
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Field Investigation
We offer high-quality field and contact point verifications with quick turnaround times, providing…
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Risk and Fraud Control Unit
Our tech-driven tools and professional anti-fraud team detect potential fraud and threats in…
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TRANSCRIPTION& COPYRIGHTING
Hopestone Advisory Pvt. Ltd. offers essential transcription services with 99.9% accuracy, converting…
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Document Verification
Hopestone Advisory employs 50 experts to verify customer documents through on-site visits at…
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VIDEO CALL VERIFICATION
Hopestone Advisory Pvt. Ltd. provides video call verification services to ensure secure and…
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Debt Collection Agency
Timely payments can be challenging; companies often outsource debt recovery to improve cash…
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0
Years in Business
Started In 2006
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Million Documents Processed
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Million Background Checks
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+
Expert Professionals
Reasons To Choose Us
For Top-Tier Risk Management and Debt Recovery
Award Winning Firm
Hopestone Advisory: Award-winning services in debt recovery and risk management.
ISO Certified
Hopestone Advisory: ISO-certified, ensuring top-tier standards in risk management and debt recovery.
24/7 Online Support
Explore our services and discover the assurance that comes with 24/7 support
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Frequently Asked Questions
What industries does Hopestone Advisory work with?
We serve a wide range of sectors including banking, NBFCs, fintech, legal firms, educational institutions, corporates, and political clients—offering tailored solutions in verification, investigations, and support.
What makes Hopestone Advisory different from other service providers?
With over 15 years of experience, we combine risk intelligence, technology, and compliance to deliver high-precision services. From field verification to multilingual call center support, we ensure speed, accuracy, and confidentiality at every step.
Are your call center services customizable to my business needs?
Absolutely. We provide end-to-end or modular solutions based on your goals—whether it's inbound/outbound calling, debt recovery, lead verification, or customer support.
Do you offer multilingual support for regional and national campaigns?
Yes. Our team supports multiple Indian languages including Hindi, Punjabi, Marathi, Bengali, and more—ideal for both rural and urban outreach.
Can Hopestone handle high-volume document or background verifications?
Yes. We specialize in large-scale KYC, background checks, and document audits with real-time status tracking and quality control measures.
How do you ensure the accuracy and reliability of your field investigations?
All field agents undergo strict training and operate under verified protocols. We provide geo-tagged photos, timestamped reports, and signed visit summaries for every case.
Is client data and information kept confidential?
Absolutely. We operate under strict NDAs, encrypted systems, and compliance frameworks to protect all sensitive client and customer information.
Do you support one-time projects as well as long-term contracts?
Yes. Whether it’s a one-time verification drive or a long-term outsourced process, we offer flexible engagement models to suit your timeline and budget.
How quickly can your team start on a new project?
Depending on the scope, onboarding takes as little as 3–5 business days—including process mapping, resource allocation, and kickoff execution.
What geographies do you serve?
We operate across Chandigarh, Mohali, Punjab, Delhi NCR, and extend services PAN-India through our verified on-ground network and digital support systems.
