Video Call Verification Services
in Mohali, Chandigarh & Punjab
Nowadays in the digital world, verifying identities remotely has become essential for businesses in banking, insurance, education, real estate, and more. At Hopestone Advisory Pvt. Ltd., we offer advanced video call verification services in Mohali, Chandigarh, Punjab, and across India. Whether you are onboarding customers or conducting KYC, our video verification services ensure trust, speed, and compliance—all in real time.
Moreover, whether you’re validating critical documents or performing essential KYC (Know Your Customer) checks, our video-based identity verification services provide a fast, secure, and foolproof way to confirm that the person on the other end is genuinely who they claim to be—no matter where they are.
What is Video Call Verification?
Video Call Verification, also known as Live Video Verification or Video KYC, is the process of confirming a person’s identity over a secure video call. It replaces traditional face-to-face KYC with a faster, remote, and audit-compliant process.
Our solution supports:
- Video KYC Services
- Video ID Verification
- Remote Identity Verification
- Live Customer Onboarding
- Instant Identity Proof Checks
Why Video Call Verification Needed?
As technology evolves, so do the tricks of fraudsters—and so does the need for reliable, real-time verification methods. Whether you’re a financial institution, NBFC, telecom company, insurance provider, or an HR agency, verifying identities on a live video call ensures compliance, fraud prevention, and customer trust.
At Hopestone Advisory, we offer Video Call Verification Services processes that are fast, secure, compliant, and 100% digital, helping you verify identity on a video call with confidence.
Our Video Call Verification Process
At Hopestone, we’ve developed a smooth and secure process for video KYC and video ID verification. Here’s how it works:
- Scheduling the Video Call
Customers receive a secure link to join a scheduled verification session with one of our certified agents.
- Document Presentation
The user is asked to present their original ID document (Aadhaar, PAN, Passport, etc.) to the camera for visual inspection and recording.
- Face Matching & Liveness Check
Our agent confirms that the face matches the ID and that the person is physically present using real-time cues like eye movement, blinking, or live responses.
- Questionnaire & Consent
A short set of verification questions may be asked, and customer consent is recorded for legal compliance.
- Verification Outcome
Once verified, a report is generated and sent to the client along with a secure video recording and observations.
Industries We Serve
We provide online video identity verification services for a wide range of industries:
- Banks & NBFCs (for video KYC verification)
- Fintech & Payment Apps
- Insurance & Telecom Companies
- HR & Background Screening Firms
- eCommerce & Online Marketplaces
- Legal & Consulting Services
Whether you’re onboarding a customer, verifying an employee, or performing remote KYC—Hopestone has you covered.
Why Choose Hopestone for Video Identity Verification?
🏢 Local Expertise
We are based in Mohali and serve across Chandigarh & Punjab, offering fast local support.
🛡️ Data Security
All video calls and data are encrypted and stored securely to ensure compliance with RBI/SEBI/IRDAI norms.
⚡ Real-Time Reporting
Instant alerts and downloadable reports with geo-location tagging and liveness proof.
👨💼 Professional Agents
Trained video verification executives with experience in KYC, BGV, and compliance processes.
🌍 Remote & Scalable
Onboard customers across India—even in remote areas—without compromising on security.
Why Local Businesses in Mohali, Chandigarh & Punjab Trust Us
We understand the unique challenges of regional businesses. That’s why banks, financial institutions, startups, and verification companies across Mohali, Chandigarh, Zirakpur, Panchkula, Amritsar, Ludhiana, and other cities in Punjab trust our video call verification services.
📍 Local Field Teams
📈 Fast TAT & Scalable Support
💬 Bilingual Agents – English, Hindi, Punjabi
Frequently Asked Questions
What is video call verification and how does it work?
Video call verification is a secure method to verify identity on a video call in real-time. It involves checking government-issued ID documents, performing a live liveness check, and matching the face with the ID—all through a live, encrypted video session.
How is video KYC different from traditional KYC?
Video KYC services eliminate the need for physical meetings. With video-based KYC, customers complete their verification process remotely via a live video call. This not only speeds up onboarding but also enhances customer convenience and reduces fraud.
What documents are required for video ID verification?
We accept Aadhaar Card, PAN Card, Passport, Voter ID, and Driving License for video KYC video ID verification. These are verified live on the video call to ensure authenticity and compliance.
Is your video verification process compliant with RBI and SEBI guidelines?
Yes, our online video verification services follow the latest regulatory standards set by RBI, SEBI, and IRDAI. We ensure complete data security, video recording with time-stamping, and proper customer consent.
Can I verify customer identity remotely using your video KYC solution?
Absolutely. Our remote identity verification process allows you to verify customers from anywhere in India using live video verification—perfect for banks, NBFCs, fintech, HR teams, and more.
What makes Hopestone’s video identity verification services different?
Our video identity verification is fast, secure, and localized. With experienced agents, encrypted calls, face-matching tools, and full reporting, we provide trusted video call verification services across Mohali, Chandigarh, and Punjab.
How long does a typical video KYC verification session take?
A standard video KYC session takes around 5 to 10 minutes, including ID validation, liveness checks, and consent capture. Reports are generated instantly after completion.
Can video verification be used for employee onboarding or background checks?
Yes. In addition to customer KYC, our video call verification services are also used for HR onboarding, employee background checks, and remote identity verification in hiring processes.
Is there a difference between live video verification and video identity verification?
Live video verification is the real-time process of confirming identity on a call, while video identity verification refers to the overall service that includes recording, documentation, and outcome reporting. Both are part of our secure online verification solution.
Do you offer multilingual support during the video verification process?
Yes, we offer bilingual and multilingual support including English, Hindi, and Punjabi. This ensures smooth and clear communication during video verification for local and regional clients in Punjab and across India.
